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FAQs
Welcome to our support portal
Frequently Asked Questions
- Safety and Performance Review
The Safety and Performance Review is included with the purchase of a mail order tune or datalog review/tune revision for up to 6 months after date of receiving the tune(s). This gives our customers peace of mind if they have any doubts about the way their car is performing, and can also help diagnose issues possibly being caused by something mechanical or install related.
To utilize this service you will need to go to our support site at http://support.lundracing.com, sign up, and submit a request with your original order number from wherever you purchased the original tune. You are going to need to provide the PCM Code, Tuning Device Serial Number, and full modification list. We will reply with what we need datalogged exactly.
**Currently, we are only offering this service to customers with bolt-on mail order tunes for 2011+ model vehicles.**
Read more - Locating and identifying your PCM code (2011+ Mustang)
On 2011-14 Mustangs, the PCM is located next to the fuse box in the engine bay:
This video will show you where to find the PCM: https://www.youtube.com/watch?v=r9I56njSu0I
On 2015+ Mustangs, the PCM is located beneath the fuse box in the engine bay:
The 'PCM number' we need for tuning purposes is labeled 'H/W.'
Read more
Latest Questions
- Remote Tuning Session
Remote Tuning sessions are for required all power adder (including nitrous) and extreme naturally aspirated vehicles. This session includes full datalogging support to dial in the modifications done to the vehicle. We will look at the logs and send revisions until the tune is dialed in for your vehicle.
Remote tuning sessions cost $800 if you already have a flash device. Remote sessions will carry a fee of $500 if you have already purchased a tune directly from Lund Racing, or from one of our dealers. After they purchase a full remote session at $500 value and add a fuel system or change injectors, but don’t change initial power adder it was tuned for, then it'll carry a fee of $250. For minor changes to the existing setup outside 6-months is $150. To learn more about Tune Revisions please click here. New power adder combinations will require a $500 remote session regardless of revision period. These add-on purchases will not add onto any existing 6-month revision subscription. It will reset the 6- month window with a start date of the initial add-on tune delivery.
We require full disclosure of the modifications done to the vehicle and will review and suggest changes to be made (if required) before tuning the vehicle. This is to ensure that the vehicle will achieve proper horsepower goals and have the best driveability possible.
The basic process for remote tuning is:
- We create and send a base startup tune via e-mail along with datalog instructions.
- You will datalog initial logs for us as instructed. This usually entails and idle, neutral rev, and cruise log so we can review and dial in all part throttle events before proceeding to wide open throttle tuning.
- After a possible few datalogs and revisions back and forth, we will instruct when we are ready for wide open throttle (WOT) tuning. On all 2011+ Mustangs and Trucks they are equipped with OEM wideband O2 sensors. This provides us the ability to see Air/Fuel data directly in the datalog. On vehicles not equipped with OEM widebands, we will need to be able to see Air/Fuel data whether it is via an aftermarket wideband sensor and having the signal analogged from a 0-5V output through the flash device into the logging software, or via a dyno and reviewing the air/fuel data plotted on the dyno graph. This can all be discussed further with us prior to completing the WOT portion of the tuning. If a dyno is utilized, it will need to be scheduled with us ahead of time so we can ensure we are available.
If you have any questions, please go to our support site at http://support.lundracing.com, sign up, and submit a request.
Note: International Remote Tuning Sessions will carry an additional fee due to possible time differences and language barriers.
As always, please contact us before placing an order if you have any questions.
Read more - Tune Revisions
Tuning revisions for minor modifications are free of charge up to 6 months after you’ve received your initial tune. The countdown starts from the time you receive the tune(s) which may be up to 7-10 business days following your order. Following that period, cost to renew for an additional 6 months of support is $150.
Anything in the "not included" list will not add onto any existing 6-month revision subscription. It will reset the 6-month window with a start date of the initial add-on tune delivery. Example: January 1 tune purchase puts expiration at July 1. Purchasing a $500 remote session June 1 will not start another 6 month window on July 2. It'll reset the timer on June 1 so the new expiration will be Dec 1.
- What's Included:
- Rear Gear and/or Rear Tire size changes
- Cold Air Intake (CAI) changes
- Free Flowing Exhaust (FFE)
- Throttle Body Changes on EXISTING tune setup
- Ghost Cam Upgrade (for select combinations per our discretion and technically this is a FREE novelty tune regardless of revision window)
- What's NOT Included (requires additional cost):
- Injector upgrades
- Intake manifold upgrades
- Aftermarket camshaft upgrades
- Power Adder upgrades
- E85 and/or FLEX fuel tuning
- Trans Swaps (Ex: MT82 to T56, or MT82 to 6R80)
- Trackside Support
"What's Included" is considered minor modifications. If you need a tune revision, please click the link to the support page on our website. (http://support.lundracing.com) You must sign up, and submit a request with your original order number from wherever you purchased the original tune. You are going to need to provide us the PCM Code, Flasher Serial Number, and full modification list. Lastly, we will need you to let us know what you have changed on the car so that we can make the correct tuning revisions for your modifications.
For customers changing to a different intake manifold, all aftermarket manifolds for 11+ incur an additional $150 fee. If it is OUTSIDE of the 6 month support window, the $150 will buy you another 6 months of support. You're welcome :-)
"What's NOT Included" is considered major modifications and will require additional cost.
Power adder setups will require a remote tuning session. You can learn more about the remote tuning session here. The remote session will carry a fee of $500 if you have already purchased a tune directly from Lund Racing, or from one of our dealers. Remote session customers who require a revision for minor modifications of the current power adder combo may buy back into a 6 month revision period for the standard $150 rate. But if anything changes on injectors, or fuel system requiring more in depth datalog review it'll be $250 to "re-tune" the vehicle. If the power adder combo changes completely, it's another $500 since the entire calibration is different and we have to start over.
Ultimately, depending on what you change on the car, we decide at our discretion if the modifications will require a full remote tuning session or not. We handle this on a case by case basis.
For individuals who have purchased a vehicle previously tuned by us - to extend support for tuning the vehicle we will require the 6 Month Support to be purchased. Please contact us before purchasing anything.
As always, please contact us (support@lundracing.com) before placing an order if you have any questions.
Read more - What's Included:
- Custom Mail Order Tuning
Mail order tunes are perfect for stock cars or cars with minor modifications. Air intakes, throttle bodies, exhaust, gears, etc. are all considered minor modifications. Our mail order tunes are calibrations that we have dialed in based on years of experience with tuning. We have spent countless hours data logging on both the dyno and the street to perfect both performance and driveability with the majority of modification combinations. Through this process we have developed very repeatable custom tunes.
Our mail order tunes cost $300 and come with free tune revisions for minor modifications within six months of receiving your tune. To learn more about Tune Revisions please click here.
Please refer to the "Tuning Services" section on LundRacing.com to see what vehicles we currently support.
As always, please contact us before placing an order if you have any questions.
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